This is a 5-year HP support contract, not a physical product — specifically Next Business Day (NBD) hardware support with Defective Media Retention (DMR) for HP's Color LaserJet Enterprise MFP 680-series multifunction printer. NBD means a technician or replacement part is dispatched by the next business day after a fault is reported, and DMR lets the customer retain any failed hard drive or storage media rather than returning it to HP, which matters for organisations with data-security or compliance requirements around what's printed and scanned. This SKU is the service entitlement only — it needs to be attached to an already-owned or separately purchased MFP 680-series unit.